Mobile Car Detailing FAQs
What are my options?
At Signature Detailing, we offer a range of mobile car detailing packages tailored to your needs—from quick exterior washes to full interior and exterior deep cleaning. Whether you’re looking for a one-time detail or a recurring maintenance plan, we have flexible options designed to fit your schedule and budget. Visit our services page to explore all available packages and add-ons and reach out to get a free quote!
Can I switch to a different plan?
Absolutely! At Signature Detailing, we make it easy to upgrade, downgrade, or adjust your detailing plan as your needs change. Whether you’re moving from a one-time service to a monthly plan, or need to pause service temporarily, just reach out to us and we’ll make it happen—no hassle, no hidden fees.
How does mobile detailing work?
With Signature Detailing, we come to you! Whether you’re at home, work, or anywhere in the Tri-Cities area, we bring all the tools, products, and equipment needed to professionally clean your vehicle on-site. No waiting rooms, no hassle—just top-quality detailing at your convenience.
Do you issue refunds?
Customer satisfaction is our top priority. Signature Detailing does offer refunds. If you’re not satisfied with the service you received, please contact us within 24 hours. We’ll review the situation. We will first come back to fix the issue and if absolutely necessary, issue a full or partial refund. Your satisfaction is important to us, and we stand by the quality of our work.
How long does the service take?
Expect 2-4 hours for routine wash/detail packages and up to 6 hours for heavy-soil or multi-step paint work. Vehicle size and package type all vary in the time it takes.
“Do I have to be present / what about my keys?”
We recommend you are available at arrival, but if you’re away or unavailable, we’re able to complete the job so you can go about your day so long as the car and keys are accessible.
“What if I need to cancel or reschedule?”
Free up to 24h before the appointment; after that, expect a modest $25–$35 fee to cover routing and staffing. Weather-related cancellations are typically fee-free.
Where are you located?
We are mobile so we come to you hassle free! We serve Kennewick, Richland, and Pasco. We can serve the surrounding areas as well!